At PluginGPL, we want to be transparent and fair with all our customers. Since we deal exclusively in digital products, our refund policy is slightly different from physical goods stores. Please read carefully before making a purchase.

1. All Sales Are Final
Once a product has been purchased and delivered, it cannot be returned or refunded. Digital products are considered “used” immediately after download, which is why refunds are not generally possible.

2. Refunds for Unusable Products
Refunds will only be issued in rare cases where the digital product is completely unusable and cannot be fixed by our support team. If you face an issue, we encourage you to contact us first, as most problems can be solved with guidance.

3. Membership Plans Are Non-Refundable
Please note that all membership plans are strictly non-refundable. The reason is simple: as soon as a membership is purchased, customers gain instant access to download all available products. This means that even after a short time, the full value of the membership could already be used.

4. Responsibility of Customers
We kindly request that customers review the product details carefully before making a purchase. If you place an order without reading the description or compatibility details, and later find the product unsuitable for your needs, this will not qualify for a refund.

5. Product Updates and Support
We strive to provide products that are secure, up to date, and functional. However, since these are third-party products, PluginGPL does not guarantee compatibility with every theme, plugin, or server environment. Issues arising from incompatibility with other software, improper installation, or server settings are not grounds for a refund.

6. Our Commitment
Even though refunds are limited, our goal is always to ensure customer satisfaction. If you face technical difficulties, please reach out to us. We will do our best to provide assistance and help resolve any problems you encounter.